Refund Policy
Effective Date: 08/07/2025
Contact: [email protected] | 412-882-3601
Eligibility for Refunds
- Refund requests must be submitted before the item has shipped.
- Once an item has shipped, it must be returned and received by us before a refund can be issued.
- Returned items must be in new, resellable condition to be eligible for a refund.
Return Shipping
Customers are responsible for the cost of return shipping. Returns must be sent to:
HigherUSA255 Baldwin Road
Pittsburgh, PA 15207
Processing Refunds
Refunds will be processed within 5 business days of receiving the returned product and issued to the original payment method.
If you have questions, contact us at [email protected].